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Home  /  Technical Support   /  Exception EListError in module PM.exe at 0000000000121F32

Exception EListError in module PM.exe at 0000000000121F32

Unable to Login to P6 Professional but can into P6 Web.

Error message: Exception EListError in module PM.exe at 0000000000121F32. List index out of bounds (-1)

Click ok, and you’ll likely get an exception EAccessViolation error

Event Code:    AVAA0-0703-4

Message:   Access violation at address 0000000002B68F6E in module

‘PM.EXE’. Read of address 0000000000000008

Object Type: TDevxMainForm

Firstly, try logging in as another user – often this will work, if so, we can just reconfigure the original account.

  • Login to P6 Web as administrator
  • Copy the user account that’s having the issue, and paste
  • Try logging in as the new user, if that works you can go back and rename the user accounts changing one to “original name-old” and remove privileges

If this doesn’t work, you can try to rename the PM.ini file, PM.old is fine, and restart P6, thus creating a new file.

If that doesn’t work there’s some patching options, as you may be suffering from a known issue.

“This issue is a confirmed defect and has been fixed in P6 R18.8.17.1 and 19.12.2.0 All subsequent releases and Patch Set releases for this version will also include the fix.”

Contact us for further details.

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